The club operates under the auspices of the City of Ottawa


Update: 10-Nov-2020

Double play permitted

Update: 14-Oct-2020

Double play is no longer permitted

Update: 18-Jun-2020

The following additional rules apply as we re-open the courts under the City of Ottawa’s Stage 2.

Organized activities

  • Lessons will now be available please contact our pro, Arthur Cuenco for details; lessons will adhere to strict rules
  • Organized programming, camps, tournaments or league play are currently not available


  • Courts hours follow regular schedule 7AM – 11PM daily 
  • Court booking remain as per our regular rules (max 55 minutes which allows 5 minutes for player change over)
  • Courts are to be used by members only, no spectators or visitors are permitted
  • Chairs should not be used unless sanitized.
  • Portable toilets are not available
  • The Club is providing chalk and a cloth eraser for use on the sign-up boards as part of the registration package
  • Doubles tennis is now permitted, ensure safe distancing measures are followed


  • Arrive for your game time no more than 10 minutes early 
  • Avoid socializing 
  • Leave immediately after your game time 
  • Take precautions to protect yourself
    • Bring your own equipment (rackets, tennis balls, etc.)
    • Do not share your equipment with others including tennis balls (use the racquet or foot to return balls) 
  • Respect the two-meter physical distance while on and off the court 
  • Bring your own hand sanitizer (containing at least 60% alcohol)
  • Clean:
    • your hands
    • your equipment prior to and after playing
    • touch points (locks, gate)
  • Do not leave anything behind when you vacate the courts (including debris)
  • The Public Health Agency of Canada recommends the use of non-medical masks when maintaining physical distance is not possible
  • Tracking the spread: take note of when you are on the court; should you test positive for Covid-19, please notify the Executive 

Follow the Ottawa Public Health Guideline and stop the spread of COVID-19. Self-isolate if you:

  • have returned from travel outside Canada
  • have been diagnosed with COVID-19, or are waiting for the results of a lab test for COVID-19
  • have symptoms of COVID-19, even if they are mild
  • have been in contact with a confirmed or probable case of COVID-19
  • have weakened immune systems or have an underlying condition OR are over the age of 65


For the benefit of all, the rules set out below must be adhered to by every member at both Glens Tennis Club locations: Grenfell Glen and Pineglen.  Remember that these are your courts; your fairness, courtesy and honesty are essential in keeping the club operating successfully.


  • Courts are available for play only from 7:00am to 11:00pm.  When playing, ALL players’ tags must be hung on the pegs on the reservations board in line with the time of play and the court chosen.  If they are not, the court may be claimed by other members (with tags of course).

Booking of Courts

  • Organized Club activities take precedence over individual bookings.  Therefore, please check the list of activities and tournaments (posted on the notice boards and on our website) before making your booking.  This is to avoid disappointment if you turn up to play and find that the courts are in use.
  • Courts are booked on the hour, eg. from 10:00-11:00, not 10:30-11:30.
  • Courts may be booked for 1 hour for singles and 2 hours for doubles, except at prime time.  Prime time is every weekday evening (Monday to Friday) from 6:00pm – 9:00pm, and Saturday and Sunday mornings from 8:00am – 12:00pm.
  • During prime time hours, courts may only be booked for 1 hour for singles and 1 hour for doubles.
  • For prime time play, courts may only be booked on the same day.  For other than prime time play, courts may be booked up to 23 hours in advance, so that you aren’t erasing the names of members currently playing.
  • Once your court time is finished and if no one has booked the court, then you may book for an additional hour.
  • If you are booking for a club-sanctioned event (Club Championship play), then you should specify the event as an extra time slot may be needed.
  • Members scheduled to play in organized activities may not make reservations or use reserved courts on the same evening.
  • The names of all players and the date must be written on the board in chalk in the box opposite the time of play.

Evening Play

  • Evening Play begins at 6:00pm and ends at 11:00pm.  Each evening, all courts are reserved for senior members only, and only senior members may book courts.  Juniors may only play after 6:00pm as follows:
    • if they are playing in a scheduled club competition;
    • if club instruction is in progress, and they are participants;
    • if the courts are unoccupied and no seniors wish to play (seniors have the right to take any court);
    • if they are playing with an adult who has booked a court between 6:00pm and 8:00 pm;
    • juniors may not book after 6:00 pm but may play on unused courts for one time­ slot and then accede to any other juniors waiting to play;
    • up to eight (8) juniors may be designated as ‘Privileged Juniors’ and as such will have senior privileges.

Court Usage

  • Courts may be used for practice by one player as long as two or more other players do not wish to use the court.  A court booking is only legitimate if two persons show up to play (either must be senior or have senior privileges after 6:00pm).
  • Except during lessons, no more than four persons may share a court.
  • All guests are required to pay a day membership fee of $5.00 or a weekly membership fee of $10.00.  Temporary membership tags and passes may be obtained from the designated members of the club executive.  The tags and passes must be placed on the pegs during play.  Players who have not paid will be asked to leave the court by members of the Club Executive.  Please note that this is a provision of the City of Ottawa.
  • Non-­members are not allowed on the courts at any time except as guests.


  • Children under the age of seven (7) are not allowed on the courts at any time, except when taking lessons and during the day when accompanied by an adult member and when no other members are waiting to play.
  • Only heel­less soft-­soled running shoes are permitted on the courts.
  • It is a member’s duty to be courteous on and around the courts, to leave the courts and area tidy, to lock unoccupied courts when leaving, and turn off the lights when leaving.

Tennis Etiquette

  • Show consideration for those living near the courts by avoiding unnecessary noise, particularly at night, and by refraining from using the backboard before 8:00am.
  • Whether on the court playing or outside waiting to play ­please try to keep the noise level down.  Loud conversation or comments can be both distracting and annoying to players.
  • Remain on your court; do not walk onto a different court.  If a ball gets away from you, do not chase after it onto the other court.  Simply wait for a stoppage in play and say ‘Ball Please’.  The players on the other court will happily return your ball in exchange for freedom from your unwelcome and potentially dangerous intrusion onto their court while their ball is in play.
  • When moving onto the courts to play, do not walk across or behind the first court if it is occupied.  Wait to ensure the ball is out of play and then walk around the playing area to get to the second court.
  • Do not bang or scrape the court with your racquet; this damages the playing surface.
  • Babysitting and tennis do not mix.  If you must bring young children to the courts with you, please respect the presence of players on the adjacent court by doing your best to keep the children away from the courts and to minimize ‘through the fence’ conversations.
  • Rough play, physical or non-physical fighting, heated arguments, vandalism or abusive language that makes members nervous or uncomfortable, constitutes an unreasonable level of un-sportsmanship character and is not tolerated by The Glens Tennis Club or the City of Ottawa by which the tennis courts reside.  Membership can be revoked. 

Group Usage Policy

  • The Glens Tennis Club operates as a Community Tennis Club under the auspices and applicable regulations and guidelines of the City of Ottawa.  This policy applies for the use of the Club’s courts and facilities by Community-based and other Groups who are not all current members of the Glens Tennis Club.  This includes Community Tournaments, coaching/teaching, and social events.
  • Groups wishing to use the Club facilities shall make a formal written application and must obtain the written approval of the Club President or her/his designate prior to any related activities taking place on the club courts.
  • All persons playing on the courts must be a current club member or alternatively must pay the guest fee as stated above for every day of play.  All guests must sign the Club Waiver document prior to playing on the courts for the first time.
  • A register of all persons who play on the courts must be provided to the Club for audit purposes.
  • The application to use the Club facilities shall specify:
    • dates on which courts will be required and the duration thereof
    • the name of the person who is the Organizer of the function
    • the name of a person who will administer Waiver forms and collect daily guest fees and pay these to the Club.
  • Play is permitted on the Courts only and when no organized Club activity is taking place on the Courts.
  • The Club court booking rules must be adhered to.  No block booking reservation is permitted unless permitted for a specific date in writing by the Club President or her/his designate.  This ensures that Club members maintain the right to book the courts in accordance with the Club booking regulations.
  • For the purposes of this policy two consecutive courts may be booked when a competitive match is being played.
  • Violation abuse and non-adherence to this policy will be regarded as trespassing and any such incidents will be reported to the City of Ottawa and the City of Ottawa Police may be called immediately.